Frequently Asked Questions

  • Q: What is your shipping policy?
  • Q: Can I pick up my order?
    • A: If you are in our area and would like to pick up your order from our store, contact us before ordering online.
  • Q: Do I pay sales tax?
    • A: Sales tax is included in all orders and will be added to your total at checkout.
  • Q: Can I track my order?
    • A: You can track your order by logging in to your account and selecting the track your order option.
  • Q: I was notified that one of my items was out of stock or backordered, what do I do?
    • A: If your item is out of stock or backordered, we will ship it to you as soon as possible. Please contact us for more information.
  • Q: Can I return products to your store?
    • A: Products can be returned to our store. View our return policy page for more information about returns.
  • Q: What forms of payments do you accept?
    • A: We accept Visa, Mastercard, American Express, and Discover credit cards or debit cards.
  • Q: Is it safe to use my credit or debit card online?
    • A: Our online store is safe and secure for you to use your credit card as payment. Please view our privacy policy for more information.
  • Q: Are your prices the same in store and online?
    • A: Our prices may vary in store and online. Please contact us for specific pricing information.